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Frequently Asked Questions
General questions
Our platform easily connects tenants and landlords. Tenants can browse through available properties, while landlords can offer their properties. We also offer personalized assistance and access to exclusive, off-market listings for added value.
Our services are available to both tenants and landlords. Whether you are a student, young professional or family looking for a home, or an individual or company looking to offer a property - we provide a reliable and professional approach.
Questions as a tenant
You can browse through our offerings via the website.
We are happy to help you personally if you have specific questions or are looking for a property that is just a little different. Feel free to get in touch!
In addition to the monthly rent, there may be charges for service charges, gas, water, electricity (GWE). These costs are always clearly indicated in the housing offers. If you can't figure something out, feel free to contact us!
Yes, usually landlords require a deposit of one to two months' rent. This is returned at the end of the contract, provided the property is returned in good condition.
Sure! We will be happy to organize a viewing for you. If the proposed time is not convenient, it is no problem to have someone else visit the property in your place. We prefer physical viewings. Please contact us to make an appointment.
The requirements vary by property and landlord, but usually a copy of your ID is requested. In some cases, landlords ask for proof of income (such as a pay slip or employment contract) or a guarantor (such as a parent or employer).
Questions as a landlord
Contact us and we will personally discuss your wishes and act on them to generate the best result for the landlord. We determine the right rental price and establish the desired tenant profile. As soon as everything is agreed upon, we ensure that your property is effectively offered, of course, in consultation with you.
The costs depend on the services chosen. Contact us for a detailed overview of the options and associated costs.
We support you in screening potential tenants. This includes checking income data, references, and other important criteria to ensure that the tenant fits well with your property. We will discuss together the documents we need from the tenant.
Yes, that is possible! This obviously depends on the situation and wishes. If temporary rental is an option, we can select tenants that fit short-term contracts.
Other questions
What sets us apart is the personal approach and our extensive network. We provide access to exclusive off-market offers and ensure a transparent process, without hassle. Communication is fast and straightforward, for example via WhatsApp, so you are always helped quickly.
You can reach us in various ways: via email, phone, WhatsApp, the contact form on our website, or simply by visiting our office in Delft. Our team is always ready to help you!
